Cleaning Supplies and Vacuums with Island Roots
For over 28 years, Island Cleaning Supplies in Parksville has been providing reliable products and services to its Vancouver Island community. We caught up with co-owner, Tami Frankford, recently to find out why this family-run business has been such a success.
Building Strength by Focusing on Quality
Like most small and medium businesses that start from scratch, Frankford and her husband have experienced their fair share of challenges. “We were out of town when we got the call that our store was gutted by a fire. And this happened after we’d already managed the hectic business and community realities of the early pandemic. It was devastating news, but we knew we’d rebuild and we have. Our retail showroom in the old Sears building in Parksville looks better than ever now,” Frankford told us.
With over 40,000 residential and commercial cleaning products available, Island Cleaning Supplies has everything professionals need. Retail customers know they can trust the high-quality product selection that’s the go-to source for janitorial, commercial, and institutional customers —Island Cleaning is where the industry pros shop. By offering free delivery, on-site business quotations, and a service department for in-store or on-location equipment repair and installation, their expert staff and fleet of vehicles ensures every order is exactly what their customers need.
Everything Cleaning Under One Roof
“Early on, we determined that we were going to be a positive presence in our community. We are the only locally-owned janitorial supply company, and we have long-standing relationships with the best suppliers in our industry. We are the only place in town with expert vacuum knowledge and we have installers on staff who provide personal quotations, whether a vacuum installation is a new condo development or an older home’s retrofit,” Frankford said.
“Excellence in customer service and product quality are non-negotiables for us. We focus on BC and Canadian suppliers whenever we can, and we feature green cleaning products that really work. Our concentrates are eco-friendly, and they help reduce costs too. By buying from us, you get the cleaning products the professionals use — and you don’t pay for the unnecessary water content grocery-store products include.”
Community at the Heart of it All
Island Cleaning Supplies has deep roots in the community, supporting everything from janitorial industry associations to ‘buy-local’ business encouragement in Parksville and across Vancouver Island. Sponsoring youth sports and education initiatives are second-nature. Community synergy between its local ownership and its customer base gives the business its strong and positive presence.
Plan to stop in at the 182 Harrison Avenue showroom and check out the latest in floor scrubbers, in-house vacuum systems, and eco-friendly products. As a one-stop shop for all your cleaning and facility management needs, you’ll find Island Cleaning Supplies’ friendly staff ready to help you save money while achieving the highest possible standards for cleaning and sanitization.
